The Live Q&A
The awesome folk at GuitarGuitar are holding a live YouTube Q&A with the companies founder and long time sole employee Ola Strandberg this Friday September 1, 2:00 PM (GMT+1).
I’ll be online checking out – hope you will be too, these guitars really are worth paying some attention to.
You can watch the stream right here on my site, or over on YouTube itself.
Why I Love .strandberg* Guitars
So you may have noticed I’m a bit of a .strandberg* guitar nut.
These guys have completely changed my perspective on the instrument by utilising ergonomic design to make some of the most comfortable guitars out there. When I first played one …honestly… I thought they were the ugliest things imaginable – but after 15 minutes with one at GuitarGuitar Birmingham (the only UK stockist), I literally became a man obsessed.
I could not stop thinking about the endure neck, how comfortable the instrument was in numerous playing positions, and how massive it sounded. Two weeks later I’d purchased my first Strandberg on Ebay.
Within a few months I traded in an enormous pedal board and my 86 Cherry Burst PRS for my second, this time with .strandbergs* take on the Floyd Rose (FYI, they nailed it).
Customer Service
I’ve owned a tonne of guitars over the years; I’m still a hardcore PRS lover, and will always have a soft spot for Strats. At one point or another I’ve always had to deal with guitar company service departments and/or customer support, and generally it’s a pretty clinical process.
At other companies, even with more expensive instruments I’ve owned, there’s been a real hands off approach to how I’ve been treated when trying to resolve issues.
This is where I just completely fell in love with .strandberg*. As I mentioned my first Boden was secondhand and I was having some issues with the bridge (I’ll go into that in another post some time). I dropped the support department an email and two hours later I got an email from Ola himself helping me through the issue and ultimately sending me out replacement parts free of charge despite the fact the instrument was secondhand (I was completely transparent about this).
Now obviously as the company grows this won’t be sustainable, but how could you not love a company with this kind of hands on approach to customer service?!
Anyway, I think that’s enough fan boying for now 🙂